Pre-order FAQs

What is a pre-order?

A pre-order is an order placed for an item that is not yet available for purchase or not in stock at the moment. We have started accepting pre-orders by popular demand as customers often request to purchase in advance out-of stock products, popular products that get sold out fast or hard-to-find products. 

What are the benefits of pre-order?

  • You can buy the products at a discounted rate.
  • You can earn Coral points 2x your purchase amount.
  • You can request hard-to-find products that's not available in our inventory.

Can I place a pre-order at any time and how do I place it?

We take pre-orders at our own discretion. There is no fixed schedule for pre-orders at the moment. Whenever we're ready to take pre-orders, we will notify you and the pre-order checkout will be activated on the site.

Order process is the same as normal orders—add products to cart, input shipping details, choose payment method and checkout as usual.

How long does the pre-order event last?

Pre-order event lasts for 5-7 days. We cannot accept pre-orders after the event is closed.

Is COD available for pre-orders or do I have to pay in advance?

Full COD is not available for pre-orders. You can choose either full payment or partial payment of 50%. If you choose partial payment, then the balance can be paid via COD. 

How long does it take to ship pre-orders and when will I receive it?

It takes a minimum of 1 month to ship pre-orders. Once dispatched, it takes 3-7 days for full prepaid pre-orders and 5-12 days for partial COD pre-orders. In case of unforeseen circumstances such as inclement weather, elections, strike, bandh, natural disasters, global crisis etc, there may be a delay in the shipping schedule. 

Due to Covid, shipping and delivery to certain pincodes may be delayed.

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