Email firstname.lastname@example.org with your order number and the product(s) you would like to return.
- Products must be returned within 1 week after delivery date.
- Products must be unused with intact seal to be eligible for refund.
- Products that come without seal from company are not eligible for refund.
- Make-up products are not eligible for refund.
- Products on sale during promotions and certain promotional items are not eligible for return.
- Only the product price will be refunded. Shipping fee will not be refunded.
- In the case of prepaid orders, if you cancel your order before it's shipped, you will receive full refund including shipping fee. If you cancel your order after it's shipped, shipping fee will not be refunded.
- Customer can choose to return the product themselves or opt for return pick-up service. In the latter case, a flat rate of ₹70 will be deducted from the amount to be refunded as return shipping fee.
- Any discounts applied to the order will be factored into the amount refunded.
After your return is received and inspected, your refund will be initiated within 24 hours. Please note that depending on your bank, it may take an additional 3-7 business days for the refunded amount to appear in your account.